Delete Your Account

1. Open the Just a Letter app and sign in.
2. Go to Profile → Account.
3. Tap Delete Account and confirm.

Your account is deleted immediately. No further steps or waiting period are required. If you no longer have access to the app, contact us at support@justaletter.app and we will process your request manually.

• Your user profile (email address, nickname, account document) and your Firebase Authentication account.
• Any open invitations you created that have not yet been accepted.

The following is the exact, current wording from our Privacy Policy on account deletion and data retention:

What happens when you delete your account: Deleting your account immediately removes your user profile (email, nickname, account document), your Firebase Auth account, and any open invitations you created. Active connections are automatically archived so that your connected person retains access to the shared letter history — letters you have already sent remain with the recipient, as they form part of the recipient's correspondence.

Deleting an archived history:Once a connection has been archived, you and your connected person can each individually hide the shared letter history from your app ("Delete history"). As long as only one person has hidden the history, the messages are retained, since they still form part of the other person's correspondence. Once both people have hidden the history, the associated messages and media are automatically and irreversibly deleted after a retention period of 2 years. During this period the data is no longer visible in the app and is retained solely for the purposes of preserving evidence and of establishing, exercising or defending legal claims — in particular in connection with unlawful content.
Legal basis: GDPR Art. 6 (1) f) (legitimate interest in preserving evidence and in combating abuse and unlawful content).

Legal hold: For content moderation purposes and to enable account restoration at your request, we retain a security record for up to 2 years after account deletion. This record contains your user ID, email address, sign-in methods used, basic account data (nickname, account level, creation date), and the IDs of your former connections. It is accessible only via the admin backend and is automatically deleted after the 2-year period.
Legal basis for the hold: GDPR Art. 6 (1) f) (legitimate interest in combating abuse and illegal content, and in the ability to restore an account at the user's request).

Read this section in context in our Privacy Policy, which also covers all other data categories, retention periods, and your rights. See also our Terms of Service.